Frequently Asked Questions

Do You Have Questions?

A list of frequently asked questions to help you understand how our removals process works.

When is the best time to move?

Anytime is a great time to move with Fox. We offer two unique arrival windows, 7-8am and 11-2pm.

How far in advance should you book with a removal company?

As far in advance as you can, if you have specific dates that you MUST move, the more notice, the better. The general rule of thumb is to talk to removal companies 3-months before you relocate as they will usually be available, and it means you’re being proactive with planning your move. DO NOT leave a move to the last minute. If you do, you will only do it once because it isn’t a fun time. Moving house is stressful enough, don’t make it worse by having to rush if you can avoid it.

How long does it take to move?

Each relocation is unique but on average, budget 2 hours for each bedroom. Example: 4 bedroom home takes roughly 8 hours to relocate.

How is the cost of the move determined?

We charge at an hourly rate. Enquire with our representatives if you desire fixed price quoting.

How & when should I pay?

After your relocation is completed, payment by Eftpos, Bank Transfer or cash is accepted.

Can my possessions be stored temporarily?

Enquire with one of our representatives to learn about all of our numerous storage options.

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